Resolved
This issue is now resolved. Thanks for your patience while we worked towards a resolution.
Monitoring
We've identified the source of the issue and implemented a fix. Open Question responses should now be recorded in Results as expected. We are continuing to monitor the fix.
Investigating
We're currently investigating an issue where some Open Question responses aren't being recorded into Results section. Our apologies for the disruption this has caused. We'll continue to provide updates as soon as possible.