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  • Maze

    This is the core Maze application found at maze.design

  • Authentication
    • Google Auth

      Logging in via our integration with Google accounts

    • SSO

      Logging in via an external identity provider (e.g. Okta, OneLogin, etc) using our SSO integration

    • Basic authentication

      Logging in using your email address and a Maze-specific password

  • Billing

    Billing and payment issues involving our product or our payment processor, Stripe

  • Email

    Emails sent from Maze using our primary email service, Mandrill by MailChimp

  • Hired Testers

    Placing orders for paid testers sourced by Maze using Prolific's panel

  • Integrations

    Issues involving our integrations with various prototyping tools

    • Adobe XD
    • Figma
    • InVision
    • Marvel
    • Sketch
Previous Incidents

[Resolved] Error signing into Maze through SSO

Began: Ended: Duration:
  • Authentication
  • SSO

We're investigating an issue causing errors when signing into Maze through IdP-initiated SSO and also impacting SP-initiated SSO for some teams. For teams using our newest SSO offering, signing in through SP-initiated SSO is working as an interim option.

SSO should be working as expected now for teams using our newest SSO offering, but teams using our legacy SSO offering are still affected. We are continuing to investigate this right now.

For teams using our newer SSO offering, SSO is working as expected. We've identified the issue causing errors for teams attempting to sign in using our legacy SSO offering, and we are working to address it as quickly as possible.

We've resolved the incident and SSO should be working as expected now. Thank you for your patience.

No further notices from the past 7 days.